Website data: (Actual information extracted from website) Meta title: ISVsurvival.com : Put trust first to win at SaaS Meta description: SaaS news, reviews and original content on service level agreements, dashboards, SLA software and more for B2B ISVs who put trust first to win at SaaS.

This listing is not rated yet.   Rate it!  |  Report it! ISV Survival http://isvsurvival.com SaaS impacts everything for ISVs selling business software in vertical niches. The market pressure to shift to SaaS threatens your future as an ISV. The ISV Survival blog helps you rebuild your ISV to survive and profuit from the shift to SaaS. Category: Directory » Computer Blogs » Software Date added: 2007-12-07 18:29:15 Alexa traffic rank: 3,119,177

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ISV Survival Latest Posts

paasTalk: Platform as a Service news for European ISVs
PaaS is a big change for ISVs who traditionally mistrust "all in one" solutions. Even so, PaaS is a strategic change in how successful SaaS ISVs will build and deploy solutions for their niche. The paasTalk blog delivers independent news and views on this important development, with an emphasis... Read more...
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ISVs use widgets to keep subscribers in touch with SaaS service status
Desktop gadgets and web widgets are popping up all over the place. These mini apps are ideal for ISVs to give subscribers real-time status updates for their SaaS services. They can also reveal key data and events.Many subscribers extend their desktop using gadget or widgets. These mini apps from... Read more...
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Survey reveals 10/10 SaaS ISVs hide live service status on their home page
My survey of 10 SaaS ISVs reveals that none show live service status on their home page. Add your live status to build trust and stand out from your SaaS competitors.Your SaaS subscribers expect you to make your live service status easy to find. If you are not open and honest on this point, then... Read more...
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What SaaS ISVs can learn about trust from a 300-year-old Japanese sweet company
The Japanese public were shocked that a 300-year-old sweet maker sold frozen sweets. SaaS ISVs can appoint a "Chief Trust Officer" to show they do not take trust for granted.Akafuku was founded in 1707 and is Japan’s most famous sweet company. Their sweets are the traditional gift for... Read more...
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99.999% Hosting uptime SLAs do not matter to SaaS subscribers
SaaS hosting uptime does not matter if SaaS subscribers cannot login. B2B ISVs will pay with critical trust if they fail to talk to subscribers, even for faults not under their direct control.Amazon S3 was down last week. A lot of blogs covered this, discussing the need for 99.999% uptime. A lot... Read more...
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4 Examples help B2B ISVs improve SaaS live service status dashboards
B2B ISVs must have a live service status dashboard to keep their SaaS subscribers informed. Dashboards from DoubleClick, Intuit QuickBase, Salesforce.com and OpenDNS show some good ideas to adopt (and some bad ones to avoid).My last post was about learning from Friday’s Amazon S3 downtime.... Read more...
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Lessons from the Amazon S3 crash"ISVs must keep SaaS subscribers fully informed
Friday's Amazon S3 crash showed how vital it is to talk to users. ISVs must plan for downtime and actively keep users informed in times of trouble.Early on Friday the Amazon S3 cloud storage service crashed in a big way. Lots of web sites, some very well known, could not access their data.... Read more...
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Bessemer CEO summit presents 10 laws of SaaS, ignores SLAs?
CEOs from leading SaaS ISVs improved their golf at a recent VC event. Their time would have been better spent improving their SLAs.In his recent blog post, Philippe Botteri from Bessemer Venture Partners lists the “10 Laws of SaaS” from their recent invite-only event for CxOs. I agree... Read more...
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Can your ISV survive paying real cash for SaaS downtime?
We will look back and laugh at the time SaaS ISVs got away with no or very weak SLAs. SaaS will improve if ISVs pay real cash to customers for downtime.Web news is talking about the 2 3 4 5 fibre optic cable breaks in the Middle East. While the net was designed to be up all the time, there will... Read more...
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ISVs will always take the blame for SaaS platform downtime
ISVs must isolate their applications from today's SaaS platforms to benefit from the improved SaaS platforms expected in the future.Data storage is very reliable, but still has unexpected and catastrophic failures. That is why you backup your data. You must plan for when things go wrong. It will... Read more...
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Customers using Web 2.0 applications are driving expectations for SaaS ISVs
Web 2.0 teaches customers what to expect from web-based applications. ISVs are under increasing pressure to shift their applications to SaaS.in 2008 your customers will more and more expect you to offer your business applications via SaaS—whether you are ready to or not. A long time ago... Read more...
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Nozbe: SaaS GTD solution fails to build trust relationship with terms of service
Your terms of service must build a trust relationship with your customers from day 1, otherwise all your other investments are wasted.For day-to-day task planning and management I use a light version of David Allen’s Getting Things Done (GTD) method. Earlier this year I saw a reference on... Read more...
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